Servicing, repairs & spares — for every Cyclone we've ever built.
Factory-trained engineers, genuine OEM parts, and a support team that answers the phone. Whether your machine is one year old or twenty, we keep it running.
Annual servicing
A scheduled visit by a factory-trained engineer keeps your Cyclone operating at design efficiency, protects warranty cover, and extends working life.
On-site repairs
Burner faults, controls, refractory inspection, ash door overhauls and stack work — diagnosed and repaired in the field by people who built the machine.
Genuine OEM spares
Burners, nozzles, thermocouples, control modules, refractory components and door seals — held in stock and shipped worldwide.
Rapid response
Critical-down support is triaged within one working day. Most service visits are scheduled within the same week of approval.
An eight-point inspection that protects the asset you depend on.
Every annual visit follows the same factory protocol, on every model from the AIS 09 Cyclone to the AIS 3860 Cyclone. The service report is yours to keep — useful for insurers, regulators, and resale.
- 01Burner combustion test & nozzle inspection
- 02Refractory lining survey (monolithic chamber)
- 03Thermocouple & temperature controller calibration
- 04Door seals, hinges & ash-door mechanism
- 05Stack, draft & flue gas pathway inspection
- 06Fuel line, regulator & safety lock-out test
- 07Electrical panel, contactors & wiring continuity
- 08Operator training refresh & log-book review
Global parts. Single source.
We hold genuine spares for every Cyclone in current production and for every model we have ever shipped. If you need a part, tell us your serial number — we'll ship the right one, anywhere.
Ecoflam, Elco, Riello — full range, factory-tuned
K-type probes, PID controllers, contactors
Door castings, plug hatches, peep tiles
Rope, gasket, hinge pins, ash-door retrofits
Sections, supports, weather caps, rain shields
Annual & 5-year kits matched to your model
Every Cyclone part — searchable by code, name or model.
Burners, nozzles, thermocouples, control modules, refractory castings, door seals, stack sections and service kits — all genuine OEM, all in stock. Search the full catalog and enquire on any part directly from the listing.
Need parts or a visit?
Send us your model number, serial number, and a short description. We'll come back the same day.